Our reviews
(3121 Reviews)
Your trust is our top concern, so Burnaby Palace can't alter or remove it's reviews.
Do you like Burnaby Palace? We appreciate your effort in writing about your experience. Help customers like you make an informed decision.
Dan Smith
February 18, 2018
February 18, 2018
Food was good as usual, however I ordered 5 dishes for takeout and when I got home found only 4 in the bags. Was not going to drive back 20 minutes for rice so decided to call and see about a credit. Constantly got the busy signal and then when someone did answer I got put on infinite hold.
Alan Thiel
February 18, 2018
February 18, 2018
Great food tonight again, as usual. I picked up and it wa steady within 3 minutes of me going in.
Joan Verar
February 18, 2018
February 18, 2018
The shrimp egg roll was the best!!!
Dave Burns
February 17, 2018
February 17, 2018
Food was great as all ways. Delievery was awesome
Shiena Angala
February 17, 2018
February 17, 2018
When I got home from the restaurant there was a soup that wasn’t closed properly and was leaking all over. The bag didn’t toppled over or anything but it does sway when you’re walking with it. You should put on the menu that soup is included because it wasn’t part of my order And if I knew there was a soup then I’d been more careful for sure. And make sure that it is closed properly so it doesn’t open easily.
Agnes Crescenzo
February 17, 2018
February 17, 2018
the food was very good and on time delivery.
With a $212.00 order, I was surprised to see no chopsticks, no sauces, and no fortune cookies.
With a $212.00 order, I was surprised to see no chopsticks, no sauces, and no fortune cookies.
Sarah
February 17, 2018
February 17, 2018
Fantastic food as always. Our address hadn't been properly updated on the online site. The delivery person was gracious and patient when he called to alert us to the delivery at the wrong address. He then delivered it the 2 minutes back down the street to our new house without any complaints or issues. Thank you for another amazing meal AND an amazing customer service experience.
Anna
February 16, 2018
February 16, 2018
Great as usual!
604-833-9185
February 16, 2018
February 16, 2018
Order hasn't even arrived yet, it is 42 minutes late and you are asking how you did????
Susi Pagliaro
February 14, 2018
February 14, 2018
Unfortunately this is the second time we have received a lukewarm meal the soups were lukewarm we had to heat them up along with the rest of the meal We always order from you so I don't understand why all of a sudden we are receiving warm almost cool meals not pleasant to eat meals at this temperature.