Our reviews

(576 Reviews)
Your trust is our top concern, so Burnaby Palace can't alter or remove it's reviews.

Do you like Burnaby Palace? We appreciate your effort in writing about your experience. Help customers like you make an informed decision.




August 12, 2018
When ordering, it said 45-60 minutes for delivery. After the first hour, I called numerous times to follow up and no answer. Food came 2 hours later and food was cold and the Chow Mein was soggy from condensation having been in the take out containers for so long. Driver was apologetic and said he would talk to the manager upon his return. No call from management.

This used to be a very good restaurant. This has happen on my last 2 deliveries. I will not be ordering from here going forward.


August 12, 2018
Food was excellent but had to wait more than 30 mins..... more like an hour!!!


August 12, 2018
We have ordered from here many times . Today we had to wait 30 minuets longer than the pick up time, just kept saying I go check! After all the wait, we got home with the wrong food. Very disappointing. Taste of food was not as good as usual


August 11, 2018
Always delicious!


July 26, 2018
Service is always good. I was a bit late picking up my food but it seemed extra oily tonight. A little disappointed with the lemon chicken. Will eat in going forward because it’s always super fresh in house.


July 22, 2018
I ordered couple of dim sum but hagow(shrimp dumpling) was half cooked not completely.


July 22, 2018
The Food is excellent


July 21, 2018
Fabulous as always!


July 18, 2018
This is our favorite place, food is amazing always delivered hot and service is amazing.


July 16, 2018
Top notch as usual