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Our reviews
(3854 Reviews)
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Janet
August 30, 2018
August 30, 2018
This order was for today but arrived yesterday. We were worried that you would reheat it and send today but someone pointed out that you could not due to Food Safe. However, this food was definitely leftovers.
You had a great account with us and you choose to be dishonourable by reheating this order. I understand that it was a $300 order but it was your fault.
You had a great account with us and you choose to be dishonourable by reheating this order. I understand that it was a $300 order but it was your fault.
Mark W. Bailey
August 25, 2018
August 25, 2018
Visiting from out of town - Ordered online and had delivered to my hotel. Food arrived quickly and was delicious...outstanding all the way around!
Anella
August 25, 2018
August 25, 2018
Great food.. Always fresh and flavourful.
Michael Mccoll
August 22, 2018
August 22, 2018
Excellent quality of food and service. Highly recommended.
Raffy
August 21, 2018
August 21, 2018
The order was ready when I got there
Angie
August 20, 2018
August 20, 2018
No longer true based on latest experience.
My only place for Chinese food takeout
My only place for Chinese food takeout
Janice Cabral
August 20, 2018
August 20, 2018
last minute order and on time, thanks!
Jasmine Chu
August 19, 2018
August 19, 2018
I placed my order online about 30 minutes before the restaurant ordered and it was confirmed. That was good. In the past 6 months I've ordered fairly regularly from Burnaby Palace and its fairly decent. Food arrives in a timely matter.
My food today however was on the cold side which made me disappointed. I ordered dumplings for my kids to eat and when I opened the container the fat/grease from the dumplings had already begun to solidify.
My food today however was on the cold side which made me disappointed. I ordered dumplings for my kids to eat and when I opened the container the fat/grease from the dumplings had already begun to solidify.
amber
August 16, 2018
August 16, 2018
The food is very good but requesting and receiving changes such as level of heat and no nuts / seeds is difficult.
Andrew
August 12, 2018
August 12, 2018
When ordering, it said 45-60 minutes for delivery. After the first hour, I called numerous times to follow up and no answer. Food came 2 hours later and food was cold and the Chow Mein was soggy from condensation having been in the take out containers for so long. Driver was apologetic and said he would talk to the manager upon his return. No call from management.
This used to be a very good restaurant. This has happen on my last 2 deliveries. I will not be ordering from here going forward.
This used to be a very good restaurant. This has happen on my last 2 deliveries. I will not be ordering from here going forward.