Our reviews

(3671 Reviews)
Your trust is our top concern, so Burnaby Palace can't alter or remove it's reviews.

Do you like Burnaby Palace? We appreciate your effort in writing about your experience. Help customers like you make an informed decision.

Write a Review


December 21, 2025
Very disappointed with the experience received after many years of ordering from this restaurant. Upon entering the restaurant to pick up my order I gave my name and paid for my two orders I specifically asked the person to combine both costs and i paid on my visa. after I received my food an employee followed me out to my car insisting I did not
Pay for my two orders . After going back onto the restaurant and showing my reciept of the combined cost of the orders he continued to insist I did not pay.
I suggest the employees do a better job of marking their receipts as paid in the future.


December 20, 2025
Some of the best Chinese food we've eaten in 10+ years, fresh, crispy, perfectly prepared and seasoned
We will be going back


December 19, 2025
Amazing food!!!! Love this place! Everything was fresh and perfectly cooked!!


December 18, 2025
The service was efficient and accommodating. They were very friendly and the food was great quality.
Thank you!!!


December 17, 2025
Delicious as always. The ginger beef was cooked to perfection today! Thank you also for the beautiful calendar.


December 15, 2025
I normally receive excellent service with delivery. Sadly this time, after being 15 minutes late I had to call to find out when my order was going to be delivered. The lady on the phone told me that they are on their way. It still took some time for the food to arrive so I am most positive they started making it when I called. This was a pre- order as well.


December 15, 2025
We always enjoy Burnaby palace for our Chinese food. It is always good tasting and the service is friendly. I usually order a few hours in advance online, it’s easy and always ready when requested. This time however we all agreed it was even better than usual. The ginger beef and sweet and sour pork were especially delicious! Thanks again BBY palace!


December 14, 2025
Merry Christmas to all the staff! Food was amazing as always!


December 14, 2025
The food arrived cold. It is usually very good.


December 13, 2025
Regular take out customer , food is always good
Write a Review